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Nortel Networks
 
 
TeleMarv Services has been selling, installing and servicing Nortel Norstar systems since our inception in 1990. Since then we have amassed immeasurable knowledge of the workings and capabilities of Canada's best known telephone systems. Our service reputation and installation quality are second to none.
Nortel Norstar Telephone Systems
 

Modular ICS (MICS)

The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 248 ports. Configurations from 8 lines and up to 224 telephones to 80 lines and 128 telephones. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.

It supports all Norstar (M-Series), Business Series telephones (T-Series)and Digital Mobitity handsets, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).


High bandwidth to the desktop enables you to use applications like PRI/T1 ISDN and CTI without changing your existing wiring.


Modular, scalable design lets you choose the system that fits your needs today, while planning for the future.
Digital technology creates a platform for current and future PC-based applications.

Networkable with centralized Call Pilot voice mail with point to point PRI.


Wide range of call processing and call handling features designed to drive productivity and profitability into your business.

Reliability with one of the highest mean time between failures in the industry over 100 years.

 
 

Compact ICS (CICS)

Designed for growing businesses, the Norstar Compact Integrated Communications System (CICS) offers from 4 to 8 lines and 8 to 24 telephone extensions. It supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).


Features

A flexible building-block design expands with your business easily and cost-effectively.
Grows from a 4x8 to an 8x24 capacity.
Voice mail, automated attendant, telephone and computer telephony integration (CTI) support.
Easily add enhancements as business needs change
Supports all Norstar and Business Series Terminals
Key popular features include:
Integrated Automated Attendant
Calling Line Identification (CLID)
Direct Inward System Access (DISA) for remote dial-in
Auto Daylight Savings Time
Paging
Music on Hold
Automatic Set Relocation
Toll Restriction

Benefits

High bandwidth to the desktop -- lets you use applications like BRI ISDN and Computer Telephony Integration without changing your existing wiring.
Modular, scalable design:
Lets you choose the options that fit your needs today, and still be ready for the future.
Increase system size with expansion cartridges.
Tailor your communication capabilities to your company's changing needs simply by adding applications.
Digital technology -- creates a platform for current and future PC-based applications. Special software packages can distribute calls, track billable activity, and even generate reports on incoming and outgoing telephone calls.
Outstanding quality -- ensures that Norstar is one of the most durable and reliable key systems available, with one of the lowest failure rates in the industry.
Reliability with one of the highest mean time between failures in the industry over 100 years