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Nortel Networks

10x VoIP Server
Designed for companies with up to 100 users, the Allworx 10x system is a state-of-the art communications system that integrates three essential business operations into one simple solution. It is a feature-rich phone system and a robust data network system with advanced features that substantially improves productivity...why compromise?

Finally…
an exciting, new communications technology that’s designed specifically for small and medium businesses. The Allworx 10x provides enterprise-class features such as custom call routing, presence management, call center control, remote user access and site-to-site connectivity that delivers direct savings and productivity gains to your business. The Allworx 10x is a phone system that integrates VoIP with a fully featured PBX and Key system, providing amazing flexibility and power to the small business.


Network Server

Full LAN router functionality supporting your PC’s, printers, servers, and other peripherals

Provides public WAN to external networks. Built in NAPT-NAT protocols provide powerful protection from hackers

Easily integrates into your existing network - or can function as your complete network server

Allworx Office Safe is included with your system, enabling an automated scheduled backup of all your data and application files on the Allworx system.

Email server that manages receipt and distribution of users email supporting both POP3 and SMTP

With Internet Message Access Protocol 4 (IMAP4) added to our existing POP3 support, users can now easily access and synchronize their voicemails and emails across multiple inboxes.

With SMTP Smart Host you can now manage your company's email more effectively

Telephone System

Includes fully featured Key or PBX system functionality.

Supports both VoIP and analog phone lines

Supports up to 100 users and 100 system extensions

3-way calling per handset

Instantly connect remote users using Allworx phones

Connect multiple Allworx systems together, dial directly from site to site

Multi-site extensions allow businesses to setup and use a convenient 3-digit or 4-digit dialing plan across Allworx systems in multiple sites.

Using an Allworx phone and the new One Touch Day-Night Mode, users now have direct access to toggling the Allworx system between day mode and night mode 24/7, even from remote locations using an Allworx phone.

Enhanced Call Detail Reports allow companies to track every stage of a call coming in the system as well as the option to stream data to third party devices or applications in real time.

With the new Call Queues Reports businesses can now pull full reports on the number of calls received, serviced, abandoned, exited and timed out for each queue.

Voicemail greetings and call routing by user presence (In office, Busy, On a Business Trip, In a Meeting, Away, At home, On vacation).

Each Allworx handset can have its own Direct Inward Dial (DID) information

Allworx Phone Software

Ability to take full advantage of the new version of Call Assistant

Display buttons speed navigation through scrollable phone menu with auto-repeat feature



A
dvanced Features - Sold as options

Call Assistant software tool allows operators and receptionist to transfer incoming calls directly to user extensions, auto attendants, parked calls, call queues, or call monitors. Users also have the ability to record all incoming and outgoing calls with the click of a button and dial directly from the Call Assistant application via their computer desktop.

Call Queuing software option. Allows businesses to easily distribute incoming calls up to 10 pre-defined queues. Businesses can pull full reports on the number of calls received, serviced, abandoned, exited and timed out for each queue with the Call Queues Reports

Virtual Private Network (VPN) that provides secure Internet access for remote employees or directly connects two office locations. The 6x comes with VPN

Group Calendaring schedule meetings in a flash.

Internet Call Access option allows businesses to send and receive calls over the Internet. This is a required software option to enable calls between multiple Allworx sites or to connect the Allworx system to an ITSP (Internet Telephony Service Provider)


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